Privacy policy.
This Privacy Policy explains how our company. (\"SenoTech LLC\", \"we\" or \"us\") collects, uses, and discloses information about you when you access or use our mobile application and services (collectively, the \"Services\"), and when you contact our customer service team, engage with us on Email, or otherwise interact with us.
Before using the Services or submitting any Personal Information to SenoTech LLC, please review this Privacy Policy carefully and contact us if you have any questions. By using the Services, you expressly consent to SenoTech LLC's collection, use, maintenance and disclosure of your Personal Information in accordance with the practices described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not access the App or otherwise use the Service.
Note to Residents of the European Union: In order to comply with the requirements of the European General Data Protection Regulation (GDPR) for our European consumers and users, this Privacy Policy outlines the legal bases on which we process your Personal Information and provides other information required by the GDPR.
Personal Information We Collect
The categories of personal information we collect depend on how you use our Services and the requirements of applicable law. We collect information that you provide to us, information we obtain automatically when you use our Services, and information from other sources such as third-party services and organizations, as described below.
Information You Provide to Us
You provide us information about yourself when you register for and/or use the Service. The information you may provide includes name, age, gender, data on physical characteristics (including height, weight, areas for improvement), fitness level, food preferences, food and exercises you log, AI instructions(text or picture you input as AI prompt).
Information Collected Automatically
We may collect personal information automatically when you use our Services:
Automatic Data Collection. We may collect certain information automatically when you use our Services, such as your Internet protocol (IP) address, user settings, MAC address, cookie identifiers, mobile carrier, mobile advertising and other unique identifiers, browser or device information, general location information (including approximate location derived from IP address and time zone), and Internet service provider.
Information Collected by Cookies and Similar Tracking Technologies: We use different technologies to collect information, including cookies and web beacons.
Information We Collect from Other Sources
We also obtain information about you from other sources, including transaction information from third-party app stores you use to install our app or purchase a subscription.
How We Use Your Information
We may use Information for the following purposes:
Provide Our Services
We use your information to fulfil our contract with you and provide you with our Services, such as:Managing your information and accounts;Providing access to certain areas, functionalities, and features of our Services;Using Age, Gender, Height, Weight and other related Information to help generate dynamic plans personalized for you (note: this information is not used for marketing purposes or shared with third parties for marketing);Answering requests for customer or technical support;Communicating with you about your account, activities on our Services, and policy changes; and Food Image Calorie Recognition (Applicable to Apps with This Feature Only). If the App you are using includes a food image calorie recognition feature, photos you take or upload for calorie analysis will be viewable and usable only by you within the App, helping you better track your food intake and utilize its features. In order to make such function work, the app needs access to your camera, but this access will require that you grant a specific permission through a request that will appear on your mobile device. This provision does not apply to Apps that do not offer this functionality.
Administrative Purposes
We use your information for various administrative purposes, such as
Improving, upgrading or enhancing our Services
Developing new products and Services
Ensuring internal quality control and safety
Debugging to identify and repair errors with our Services
Auditing relating to interactions, transactions and other compliance activities
Enforcing our agreements and policies; and
Complying with our legal obligations.
How We Disclose Your Information
SenoTech LLC does not sell your Personal Information. In certain circumstances we disclose your information to third parties for a variety of business purposes, including to provide our Services, to protect us or others, as described below.
Vendors and Service Providers: To assist us in meeting business operations needs and to perform certain services and functions, we may share Personal Information with vendors and service providers. This includes service providers that provide us with IT support, hosting, payment processing, customer service, and related services. Pursuant to our instructions, these parties will access, process, or store Personal Data in the course of performing their duties to us. We take commercially reasonable steps to ensure our service providers adhere to the security standards we apply to your Personal Data. In case you want to learn more about the services and privacy options (including opt-out) please consult the correspondent websites and privacy policies.
Firebase: https://policies.google.com/privacy
Google: https://policies.google.com/privacy
OpenAI L.L.C.: https://openai.com/privacy
Revenue Cat: https://www.revenuecat.com/privacy
How You Can Exercise Your Privacy Rights
To be in control of your personal data, you have the following rights:Accessing / reviewing / updating / correcting your personal data. You have the right to review, edit, or change the personal data that you had previously provided to us in the profile section of the App.
Deleting your personal data. You can request erasure of your personal data, as permitted by law. When you request deletion of your personal data, we will use reasonable efforts to honor your request. In some cases we may be legally required to keep some of the data for a certain time; in such event, we will fulfill your request after we have complied with our obligations.Objecting to or restricting the use of your personal data. You can ask us to stop using all or some of your personal data or limit our use thereof. Additional information for EEA-based users. If you are based in the EEA, you have the following rights in addition to the above:The right to lodge a complaint with supervisory authority. We would love you to contact us directly, so we could address your concerns. Nevertheless, you have the right to lodge a complaint with a competent data protection supervisory authority, in particular in the EU Member State where you reside, work or where the alleged infringement has taken place.The right to data portability. If you wish to receive your personal data in a machine-readable format, you can do so by requesting a copy of your personal data as described above. The data will be made available to you in the .json file or other file format.To exercise any of the available to you privacy rights, please send a request to support@senotechapps.com.
Note: You have control over your personal data in Calino. If you wish to remove the information you have provided, you can do so at any time. The app provides a \\\"Delete Account\\\" option (or similar data deletion feature) in the settings. Using this option will erase all personal data and preferences stored by the app on your device. This includes any information you entered during onboarding or in the course of using the app."
Age Limitation
Our App is not intended for children under the age of 18. Therefore, we do not knowingly collect or solicit any personal information from children under 18. No one under age 18 may provide any personal information to the App. If you are under 18, do not use or provide any information on this App or through any of its features. Do not provide any information about yourself, including your email address. If we learn that we have collected personal information from a child under age 18 without verification of parental consent, we will erase that information as quickly as possible. If you believe that we might have any information from or about a child under 18, please contact us at support@senotechapps.com.
Security of Your Information
We take steps to ensure that your information is treated securely and in accordance with this Privacy Policy. Unfortunately, no system is 100% secure, and we cannot ensure or warrant the security of any information you provide to us. We have taken appropriate safeguards to require that your personal information will remain protected and require our third-party service providers and partners to have appropriate safeguards as well. To the fullest extent permitted by applicable law, we do not accept liability for unauthorized disclosure.
By using our Services or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of our Services. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on our Services, by mail or by sending an email to you.
Retention of Personal Information
We keep Personal Information for as long as reasonably necessary for the purposes described in this Privacy Policy, while we have a business need to do so, or as required by law (e.g. for tax, legal, accounting, or other purposes), whichever is longer.
Changes to Our Privacy Policy
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy. We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the choices available to you. You understand and agree that you will be deemed to have accepted the updated Privacy Policy if you continue to use our Services after the new Privacy Policy takes effect."
If you have any questions about our privacy practices or this Privacy Policy, or to exercise your rights as detailed in this Privacy Policy, please contact us at: support@senotechapps.com.